Healthcare voice AI infrastructure

Capture more healthcare conversations.Trust every call.

Accelevate builds inbound and outbound voice agents for healthcare teams — handling screening, follow-up, booking capture and routing, while keeping every conversation visible, documented and reviewable.

For clinical trials, allied health and regulated healthcare workflows.

Live call transcriptActive
Agent: Hi, this is Sarah calling about your screening appointment. Is now still a good time?
Caller: Yes, I wanted to check if I am eligible and book the next step.
Agent: I can help with that. I will ask a few screening questions and route the outcome to the team.
Captured fields
IntentScreening
Consent statusConfirmed
Next stepBooked
Call assurance
Outcome capturedPass
Disclosure givenPass
Eligibility confirmedPass
Next step routedBooked
Escalation checkClear

Built for the conversations healthcare teams cannot afford to miss.

01

Handle the first conversation

Answer inbound calls or place follow-up calls with a defined script, scope and next-step path.

02

Collect structured details

Capture screening answers, booking intent, consent status and routing context without adding admin load.

03

Escalate with context

Hand urgent, complex or qualified cases to the right person with the key details already attached.

Flagship Workflow

Start with eligibility screening.

Clinical trial recruitment is a high-friction workflow: interested participants need fast follow-up, consistent pre-screening and careful handover. Accelevate helps teams handle the first conversation, capture the right information and route qualified candidates to the next step.

Pre-screen against criteria
Capture required fields
Book or route next step
Log outcomes and follow-up

Every call, provable.

Most healthcare teams will not put AI in front of patients unless they can see what happened. Accelevate keeps conversations visible, documented and reviewable — so teams can understand what was said, what outcome was reached, and where human follow-up is needed.

No black box. No guessing. A clear record of every conversation.

Live call transcriptCompleted
Agent: Hi, this is Sarah from the diabetes screening study. Is now a good time?
Participant: Yes, I've been expecting your call.
Agent:Perfect. I'll walk you through the eligibility criteria and answer any questions...
Participant:I meet those requirements. What's the next step?
Agent:Great. I'll book your screening visit for next Tuesday at 2pm...
Call assurance
Outcome capturedPass
Disclosure givenPass
Eligibility confirmedPass
Next step routedBooked
Escalation checkClear

How we work.

We do not ship a generic bot. We map your specific workflow, build the agent around your protocol and constraints, validate against your scenarios before go-live, and refine against real calls.

01

Map your workflow

We identify the calls, edge cases, handoffs and outcomes your team needs handled.

02

Build to your protocol

The agent is shaped around your script, constraints, disclosure needs and escalation rules.

03

Validate in a sandbox

Before go-live, we test the workflow against realistic scenarios your team is likely to see.

04

Refine on real calls

Once live, the workflow is reviewed and improved against evidence from actual conversations.

Performance is monitored and improved against real-call evidence, so the agent gets more reliable the longer it runs.

See it work.

A short product demo showing an outbound eligibility-screening workflow: the agent handles the first conversation, captures the screening details, routes the next step and leaves a reviewable record.

Product Demo

Watch a diabetes screening agent handle eligibility confirmation, consent and booking — with full call review.

Request access
Agent: Hi, this is Sarah from the study...
Eligibility confirmed

Built for regulated environments.

Healthcare workflows require careful governance. These are the guardrails we build in.

Explicit call disclosure

Defined operational scope

Human escalation rules

Reviewable call record

Limited data use

Monitored performance

Where it applies.

Wherever healthcare conversations are high-stakes, regulated, and need to be auditable.

Clinical trials

Eligibility screening, recruitment follow-up and participant routing.

Allied health

Inbound reception, booking capture and repetitive call workflows.

Specialist clinics

Structured intake, follow-up and qualification.

Recalls and follow-up

Proactive outreach for defined operational workflows.

Map your highest-volume call workflow.

Bring one call flow — screening, booking, recall or follow-up — and we'll show where voice AI can safely increase capacity without creating a black box.

Book a call